Support

Something broken, missing or unfair? Email support@kwestapp.com and include your device, your app version and what happened. We read everything.

I reinstalled and my progress is gone.

Kwest accounts are anonymous and tied to your installation, so a reinstall can start a fresh account. Email us from the same device with roughly when you last played and your display name, and we will try to reconnect the account.

I bought coins and they have not arrived.

Purchases are validated on our servers and usually land within a few seconds. If they have not, reopen the app first — that retries validation. Still missing? Send us your store receipt and we will credit the balance.

A clue is wrong or the answer seems unfair.

Tell us the level and the word. Every word and clue is reviewed by hand, and player reports are how the bad ones get found.

How do I turn off ads?

Ad settings follow your device-level ad tracking preferences. If you are seeing an ad that is inappropriate or broken, send us a screenshot.

Can I delete my data?

Yes. Email us from the device you play on and ask for deletion, and we will remove the account and its progress.

Suggest a word

Got a word that would make a great level, or a clue sharper than ours? Send it over — good ones make it into the game.